Contact
Get help, fast.
Support runs through our Discord, where you will usually get an answer faster than by email — including before you buy.
Discord
The fastest route for setup problems, bugs, and questions before you buy. Post in the support channel and include what class type you are on.
The invite link is available from your dashboard once you are signed in.
For account, billing and privacy matters, including data access and deletion requests.
- Support — support@silentstudy.net
- Privacy — privacy@silentstudy.net
Before you write in
Including these four things gets your problem solved in one reply instead of four.
1Which class type you are on — Edgenuity, EdgeEX or Nova.2What the bot did or did not do, and on which activity type.3Whether you loaded the course page before switching the bot on.4The email on your account, so support can find your key.Most questions are already answered
Setup, detection, device limits, what happens when your plan ends — the FAQ covers the things people ask most.